Definitions
“Buyer” means the consumer who buys or agrees to buy goods on this website.
“Goods” means all products listed on the order and the order confirmation Email/Letter.
“Delivery” means the delivery of the goods to the address specified on the order.
“Consumer” has the meaning given in section 12 Unfair Contract Terms Act 1977.
Mamaloops reserves the right to change these Terms and Conditions when necessary, without notice to you and any changes will take effect on the day they are posted.
Delivery
Delivery is charged at a flat rate to cover postage and packaging. Delivery times vary depending on the product you choose. Some items are ready made whilst others that are made to order will take longer. Mamaloops is not responsible for guaranteeing your delivery time, and estimated delivery times displayed are those provided by the delivery company in question. Please see our Delivery Policy and Returns Policy pages for more information on the delivery methods available.
Mamaloops will deliver to the dispatch address provided by the consumer. Mamaloops do not assume responsibility for goods that do not reach their desired destination. If packages sent by an Express or international tracked service are refused by the customer, or returned due to non-payment of charges such as customs or import duty, any charges incurred by Mamaloops may be deducted, at our discretion, from any refund later made for that order.
Payment
Stripe – Pay now, your payment is taken in full when you complete your order.
Cancellation/refunds
For ready made products, you have the right to cancel your order before it has been dispatched and receive a full refund. Ready made products can also be returned as long as they are in the original, new condition. However buyers would be responsible for the return postage. Unfortunately, for customized orders we are unable to cancel or offer returns once they have been made/despatched. This is because due to the personalized nature of these products we would not be able to sell them to anyone else.
Mamaloops reserves the right to cancel any order without any prior notice.
Liability
Mamaloops does not accept liability for any errors and omissions and reserves the right to change information, prices, specifications and descriptions of listed goods, products and services.
Mamaloops will do its best to correct errors and omissions as quickly as practicable after being notified of them.
Customer Services
If you have any questions or comments about our service, please don’t hesitate to contact us via our e-mail orders@mamaloops.co.uk